JAGUAR LAND ROVER
SINGLE SIGN-ON TERMS & CONDITIONS
PLEASE READ THESE TERMS CAREFULLY AND MAKE SURE YOU UNDERSTAND THEM BEFORE CREATING A SINGLE SIGN-ON ACCOUNT.
1.1. We, Jaguar Land Rover Canada ULC (“JLR CANADA”, “our” or “we”), offer a service which enables you to create a generic digital account which allows you to use the same login data for all participating JLR websites, channels, and applications (“SSO Account”).
1.2. You may update and manage your SSO Account which includes your personal details and preferences through participating JLR websites, channels, and applications.
1.3. Please note that your use of your SSO Account is also subject to our privacy policies, which can be found at https://www.jaguar.ca/en/privacy-legal.html and https://www.landrover.ca/en/cookie-and-privacy-policy.html.
2. Terms and Conditions
2.2. We reserve the right to change these Terms or any portion of them from time to time. If we do this, we will post the changes to these Terms at least thirty (30) days before the amendment comes into effect, and will indicate the date these Terms were last revised. In addition, if you have registered for an SSO Account we will provide you notice using email and/or your mailing address, or any other contact information we have for you in our discretion, and setting out the new clause, or the amended clause and how it read formerly, and the date on which the change will come into effect. You may refuse the amendment and rescind, or cancel your participation without cost, penalty or cancellation indemnity, by sending us notice to that effect no later than thirty (30) days after the amendment comes into force, using the information in the notice. To the fullest extent permitted by applicable law, your continued access to and/or use of your SSO Account after the date specified in such notice constitutes your full acceptance of, and agreement to be legally bound by, the terms of these Terms, as revised.
2.3. These Terms should be read alongside any additional Terms and Conditions for each JLR website and application. In the event of any inconsistency between the SSO Terms, General Terms, and any other Terms and Conditions of a specific JLR website or application, the Terms and Conditions of such specific JLR website or application shall prevail.
2.4. The Terms shall remain in effect until you terminate your SSO Account or otherwise end all subscriptions to our various websites, channels and applications.
3. Use of Your SSO Account
3.1. Your SSO Account is provided free of charge and for domestic and private use only. You shall not use your SSO Account or reproduce any of the content contained in any JLR websites, channels or applications for any commercial, business or re-sale purpose and we have no liability to you for any business losses whatsoever.
3.2. By using the SSO Account, you warrant that you will not:
3.2.1. Use the SSO Account in a manner inconsistent with the Terms or in any way that violates any local, national, provincial/territorial, or international laws or regulations;
3.2.2. Permit anyone else to use your SSO Account or attempt to gain access to another user’s account;
3.2.3. Attempt to circumvent or compromise any security measures;
3.2.4. Resell or repurpose your SSO Account;
3.2.5. Use the SSO Account to disrupt, place unreasonable burdens or excessive loads on, interfere with or attempt to gain unauthorized access to any of our various websites, channels and applications, or to collect information about others without their consent;
3.2.6. Make alterations to, disassemble, decompile, reverse engineer or modify the whole or any part of your SSO Account or permit your SSO Account to be combined with or incorporated into any other programs; and/or
3.2.7. Infringe our intellectual property rights or those of any third party in relation to your use of the SSO Account.
3.3. In the event you breach any of these Terms or we suspect misuse of your login details or your SSO Account, we shall have the right to terminate your SSO Account and deny you access to any JLR website, channels or applications. We also reserve the right to hold you liable for all consequences of such misuse.
3.4. If we do not enforce our rights against you, or we delay in doing so, that does not mean we have waived our rights or that you do not have to comply with any of your obligations, either in the instant case or in the future.
3.5. Subject to applicable law, we are entitled to immediately terminate your SSO Account if we stop providing My Jaguar / My Land Rover for any reason.
4. Registration and Availability
4.1. The personal information you provide upon registration must be true and correct and you must update such information in the event it changes. Creating a SSO Account requires you to create a confidential login password. Please keep all login details confidential and do not disclose your login details to anyone to help prevent unauthorised use of your SSO Account. In the event that your username or password is used without your consent or that you discover any other breach of security, you agree to promptly notify us. We are not responsible for your failure to comply with this section, or for any delay in shutting down your SSO Account after you have reported a breach of security to us. You are solely responsible for any and all activities which occur under your SSO Account. Please refer to Section 3 (User Account, Password And Security) of the General Terms for additional terms relating to password, security and user account requirements.
4.2. We reserve the right to refuse registrations for a SSO Account on a case by case basis in our sole discretion, for any reason whatsoever.
4.3. While we shall use our reasonable endeavours to maintain services and communications, and keep content up to date, we are unable to guarantee the accessibility of any of our websites, channels or applications, nor do we make any promises about the accuracy or completeness of the content or information contained within.
4.4. We may make changes to the single sign-on service and may modify or discontinue (on a temporary or permanent basis) certain functions of the service, including the termination of the single sign-on service in its entirety. If these changes are not acceptable to you, you may close your SSO Account at any time.
5. Intellectual Property
5.1. All intellectual property rights including, to the extent applicable, copyright, trademarks, design rights, patents or other intellectual property rights whether registered or not, are owned by or licenced to us unless otherwise indicated.
5.2. Except for use of your SSO Account in accordance with these Terms, you are granted no rights to use or, without limitation, copy, modify, transmit, distribute, display, reproduce, publish, licence or in any way use any of the intellectual property contained within any JLR websites, channels, or applications without our prior written consent.
6. Limitations of Liability
TO THE GREATEST EXTENT PERMITTED BY THE APPLICABLE LAW, IN NO EVENT WILL JLR CANADA BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SINGLE SIGN-ON SERVICES OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SINGLE SIGN-ON SERVICES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR INTERRUPTION IN ITS USE OR AVAILABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. JLR CANADA IS NOT LIABLE FOR ANY PERSONAL INJURY, INCLUDING DEATH, OR PROPERTY DAMAGE ARISING FROM YOUR USE OF THE SINGLE SIGN-ON SERVICES. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SINGLE SIGN-ON SERVICES IS TO CEASE ALL YOUR USE OF THE SERVICES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH JURISDICTIONS THE LIABILITY OF JLR CANADA WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.
To the greatest extent permitted by the applicable law, the single sign-on service is provided on an as is, as available basis without any warranties of any kind. We cannot guarantee that it will be error free or continuously available. The single sign-on service may be subject to periods of disruption and/or downtime during period of maintenance or modification, or interruption to third party media and communications. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SINGLE SIGN-ON SERVICE IS AT YOUR SOLE RISK. THE SINGLE SIGN-ON SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, UNLESS SUCH WARRANTIES ARE LEGALLY INCAPABLE OF EXCLUSION. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT THE SINGLE SIGN-ON SERVICE WILL REMAIN UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED OR THAT THE WEB PAGES OR APPLICATIONS ACCESSED THROUGH THE SINGLE SIGN-ON SERVICE, ARE OR WILL REMAIN FREE FROM ANY VIRUSES, WORMS, TIME BOMBS, DROP DEAD DEVICES, TROJAN HORSES OR OTHER HARMFUL COMPONENTS. JLR CANADA DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE THE SINGLE SIGN-ON SERVICE AT TIMES OR LOCATIONS OF YOUR CHOOSING, OR THAT JLR CANADA WILL HAVE ADEQUATE CAPACITY FOR THE SINGLE SIGN-ON SERVICE AS A WHOLE OR IN ANY SPECIFIC GEOGRAPHIC AREA. JLR CANADA MAKES NO REPRESENTATION OR WARRANTY REGARDING GOVERNMENT COMPLIANCE OF ANY SOFTWARE USED IN RUNNING SINGLE SIGN-ON SERVICE.
8. Agreement to Arbitrate and Class Waiver
TO THE GREATEST EXTENT PERMITTED BY THE APPLICABLE LAW, AND EXCLUDING INDIVIDUAL RESIDENTS OF THE PROVINCE OF QUEBEC, ANY DISPUTE ARISING FROM THE TERMS OR THE RELATIONSHIP OF THE PARTIES SHALL BE RESOLVED BY BINDING ARBITRATION, WHICH REPLACES THE RIGHT TO GO TO COURT. ANY DISPUTE OR CLAIM SHALL BE BROUGHT SOLELY IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION, REPRESENTATIVE PROCEEDING, MASS ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR CONSOLIDATED ACTION. IN ADDITION, THIS SECTION PROHIBITS YOUR ABILITY TO BE PART OF ANY CLASS ACTION OR OTHER REPRESENTATIVE ACTION BROUGHT BY ANYONE ELSE, AND PROHIBITS YOUR ABILITY TO BE REPRESENTED IN A CLASS ACTION OR OTHER REPRESENTATIVE ACTION. IF NOT FOR THIS AGREEMENT, YOU MAY HAVE OTHERWISE HAD A RIGHT TO PARTICIPATE OR BE REPRESENTED IN A CASE FILED IN COURT BY OTHERS (INCLUDING CLASS ACTIONS AND OTHER REPRESENTATIVE ACTIONS) AND YOU AND WE MAY OTHERWISE HAVE HAD A RIGHT TO BRING CLAIMS IN A COURT BEFORE A JUDGE OR JURY. Notwithstanding anything herein to the contrary, you retain the right to pursue any Claim in a small claims court and proceed on an individual basis for any such Claim that is within the court’s jurisdiction. Please refer to Section 15 of the General Terms for complete arbitration terms. The party filing a claim in arbitration must choose one of the following two arbitration administrators: American Arbitration Association; or JAMS/Endispute (“JAMS”) pursuant to the applicable consumer rules. Information about the arbitration process and the consumer rules can be obtained at:
American Arbitration Association 1633 Broadway, 10th Floor, New York, NY 10019 Website: www.adr.org
1920 Main Street, Suite 300, Irvine, CA 92614 Website: www.jamsadr.com
9. Other important terms
9.1. Each of the provisions in these Terms operates separately. If any provisions are determined to be illegal, invalid or otherwise unenforceable then the remaining provisions shall remain in full force and effect.
9.2. For users who are not individuals resident in the province of Quebec, these Terms are governed by the laws of the Province of Ontario, without giving effect to any principles of conflicts of laws. Subject to the provisions of the Arbitration Section set forth above, you agree and hereby submit to the exclusive personal jurisdiction and venue of the provincial or federal courts in the Province of Ontario, with respect to such matters.
Jaguar Land Rover Canada ULC
75 Courtneypark Drive West, Unit 3
Mississauga, ON L5W 0E3
Attn: Privacy Officer, Customer Relations Centre – Web Site
© 2021 Jaguar Land Rover Canada ULC. All Rights Reserved
EFFECTIVE AS OF: June 22, 2021