COOKIES POLICY
What is a Cookie?
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer or device's hard disk so that the website can remember who you are. Cookies can help a website to arrange content to match your preferred interests more quickly - most major websites use cookies.
A cookie will typically contain the name of the domain from which the cookie has come; the "lifetime" of the cookie; and a value, usually a randomly generated unique number.
Two types of cookies are used on this website:
Session Cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site.
Persistent Cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).
Our Cookies Policy
How cookies are used on this site and what information is collected?
Session Cookies are used:
- To allow you to carry information across pages of our site and avoid having to re-enter information.
- Within registration to allow you to access stored information.
Persistent Cookies are used:
- To help us recognise you as a unique visitor (using a number, you cannot be identified personally) when you return to our website.
- To allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.
- To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website.
Here's a list of the main cookies we use, and what we use them for. You'll find information about 3rd party cookies on the next tab.
| COOKIE NAME | COOKIE TYPE | PURPOSE |
|---|---|---|
| JLR_cookies | Necessary | Allows website to remember if banner functionality has been interacted with. |
| fw_interacted | Necessary | Stops website feedback functionality being loaded post-interaction or after closure of window. |
| JLR_Browser | Necessary | Stops unsupported internet browser notification banner being loaded once the user has closed it. |
| GBB_CONFIG_en_ca_lr | Necessary | Allows car configurator to store details of cars previously built by the user so this information can be used in other parts of the website. |
| GBB_MEDIA_en_ca_lr | Necessary | Allows car configurator to store details of cars previously built by the user so this information can be used in other parts of the website. |
| JLR_DxPopupShown_* # | Necessary | Allows website to remember if popup functionality has been interacted with. |
| FinanceType | Necessary | Enables our Finance Calculator functionality to operate successfully. |
| Which Vehicle | Necessary | Enables our Finance Calculator functionality to operate successfully. |
| Trading Data | Necessary | Enables our Finance Calculator functionality to operate successfully. |
| AppState | Necessary | Enables our Finance Calculator functionality to operate successfully. |
| JLR_Greet | Functional | Allows website to remember when the MyJLR greeting banner has been displayed to a user. |
| JLR_UserLocation | Functional | The cookie will be dropped when the user interacts with the browser geolocation functionality. |
| JLRLocation | Functional | Allows the accessories website to remember market and language preference, so we can direct you to the market website you selected previously. |
| personalisation-jlr | Functional | Enables personalised content tracking such as displaying specific vehicle content we believe users may be interested in based on the previous pages they have visited. |
| segmentId | Functional | Enables the display of personalised content across the website. |
| PDS_changeset | Functional and Analytics | Enables personalised content such as displaying specific vehicle content we believe users may be interested in based on the previous pages they have visited. |
| PDS_data | Functional | Enables personalised content such as displaying specific vehicle content we believe users may be interested in based on the previous pages they have visited |
| PDS_outbox | Functional and Analytics | Enables personalised content such as displaying specific vehicle content we believe users may be interested in based on the previous pages they have visited. |
Third Party Cookies
Third parties serve cookies via this site. These are used for the following purposes:
- To serve advertisements on our site and track whether these advertisements are clicked on by users.
- To control how often you are shown a particular advertisement.
- To tailor content to your preferences.
- To count the number of anonymous users of our site.
- To provide security within shopping baskets or transactions.
| VENDOR | COOKIE NAME | COOKIE TYPE | PURPOSE | |
|---|---|---|---|---|
| Google Tag Manager | Google Tag Manager | _dc_gtm_UA-#, consent-categories | Necessary | Used by Google Tag Manager to control the loading of scripts into the website |
| Gigya | Gigya | gig_canary, gig_canary_ver, apiDomain_#, gmid, hasGmid, ucid, Gig_bootstrap | Necessary | These cookies are set by Gigya Single Sign On (SSO) to allow our website logged-in functionality to function |
| Akamai | Akamai | AKA_A2, aka_debug, RT, ak_bmsc, bm_mi, bm_sv | Necessary | These cookies are set by Akamai. They help improve the performance of the website |
| Bing | Bing | _SS, MUID, MUIDB, SRCHD, SRCHUID, SRCHUSR, _EDGE_S, _EDGE_V, _$Maps_centerLatitude_expiration, _$Maps_centerLongitude_expiration, _$Maps_zoom_expiration, centerLatitude, centerLongitude, zoom | Functional | Allows the BING map functionality to operate successfully. |
| YouTube | YouTube | VISITOR_INFO1_LIVE, YSC | Functional | These cookies are used by YouTube to play videos embedded within our site. |
| Live Person | Live Person | LPVID, LPVisitorID, LPSessionID, LPSID-#, LivePersonID, HumanClickKEY, HumanClickACTIVE, HumanClickCHATKEY | Functional | These cookies are used by LivePerson chat functionality |
| ABTasty | ABTasty | ABTasty, ABTastySession | Functional | These cookies are set by the provider AB Tasty, allowing us to optimize our website and conduct A/B testing within the website. |
| Google Analytics | Google Analytics | _ga , _gcl_au, _gid, _gat_UA-#, _gd# | Analytics | These cookies are used by Google Analytics to calculate visitor, session and campaign data and keep track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
| AppNexus | AppNexus | uuid2, anj | Marketing and Advertising | These cookies are set by AppNexus and records information that helps in differentiating between devices and browsers. This information is used to pick out ads delivered by the platform and assess the ad performance and its attribute payment. |
| Doubleclick | Doubleclick | id, test_cookie | Marketing and Advertising | These cookies are used to measure the effectiveness of online marketing campaigns For more information you can visit: www.google.com/doubleclick/ |
| personalization_id | Marketing and Advertising | Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting. | ||
| fr | Marketing and Advertising | Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. | ||
| Sizmek | Sizmek | OT2, u2, G4, eyeblaster, OT_#, ActivityInfo2 | Marketing and Advertising | These cookies are set by Sizmek. They are tracking cookies used for the purpose of advertising. They collect information like number of visits to the website, average time spent on the website and what pages have been loaded. Sizmek collects pseudonymous information from visitors based on their interactions with ads, time spent on the website and what pages have been viewed. These interactions may be used to make future decisions about when and where to display targeted ads. |
| Tracker Name | Consent Category | Vendor Name | Product | Tracker Purpose | Tracker Duration |
|---|---|---|---|---|---|
| AMCV_###@AdobeOrg | Analytics | Adobe | Adobe Analytics | This cookie is used to identify a unique visitor. | 2 years |
| s_ecid | Analytics | Adobe | Adobe Analytics | This cookie is set by the customer’s domain after the AMCV cookie is set by the client. The purpose of this cookie is to allow persistent ID tracking in the 1st party state and is used as a reference ID if the AMCV cookie has expired. | 2 years |
| s_cc | Analytics | Adobe | Adobe Analytics | This cookie is set and read by the JavaScript code to determine if cookies are enabled (simply set to "True"). | Session |
| s_sq | Analytics | Adobe | Adobe Analytics | This cookie is set and read by the JavaScript code when the SelectMap functionality or the Activity Map functionality are enabled; it contains information about the previous link that was selected on by the user | Session |
| s_vi | Analytics | Adobe | Adobe Analytics | Stores unique visitor ID time/date stamp. | 2 years |
| mbox | Functional | Adobe | Adobe Target | A cookie used to keep a number of values (session ID, pc ID, check and disable) to give website operators the ability to test which online content and offers are more relevant to visitors. | 2 years |
| da_sid | Analytics | Medallia | https://portal.decibel.com/ | DXA session ID | 30 minutes |
| da_lid | Analytics | Medallia | https://portal.decibel.com/ | DXA lead ID | 1 year |
| intState | Analytics | Medallia | https://portal.decibel.com/ | Details about all integration states | 30 minutes |
WEB BEACONS
Some of our Web pages may contain electronic images known as Web Beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web Beacons collect information which includes a cookie number; time and date of a page view; and a description of the page on which the Web Beacon resides. We may also carry Web Beacons placed by third party advertisers. These Beacons are used to track the effectiveness of a particular campaign.
Managing Cookies
Disabling and Enabling Cookies
You have the ability to accept or decline the use of cookies in two ways – by either using the Cookie Preferences tool accessed from our cookie banner and website footer, or by modifying your internet browser’s settings. To access the Cookie Preferences tool, including if you wish to disable online targeted advertising on this site, please Click Here. However, you may not be able to use all the interactive features of our site if all cookies are disabled.
Guideline instructions on how to check your internet browser’s cookie settings are displayed below:
How to check cookies are enabled for PC’s
The below is intended to provide guidance on disabling cookies in several popular browsers. However, you should follow the instructions provided by your browser for full, and up to date, instructions.
Google Chrome
1. Click on the 3-dot icon in the top right of your browser window and select the ‘Settings’ button.
2. Under "Privacy and security," click Site settings.
3. Click Cookies.
4. From here, you can view your browser’s cookie settings and can select “Block All Cookies” if you wish.
Microsoft Internet Explorer 6.0, 7.0, 8.0
1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
3. Settings above Medium will disable cookies
Mozilla Firefox
1. Click on 'Tools' at the top of your browser window and select Options
2. Then select the Privacy icon
3. Click on Cookies, then select 'allow sites to set cookies'
Safari
1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
2. Click on 'Security', check the option that says 'Block third-party and advertising cookies'
3. Click 'Save'
How to check cookies are enabled for Macs
Microsoft Internet Explorer 5.0 on OSX
1. Click on 'Tools' at the top of your browser window and select 'Internet options’, then click on the 'Privacy' tab
2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
3. Settings above Medium will disable cookies
Safari on OSX
1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
2. Click on 'Security' then 'Accept cookies'
3. Select the 'Only from site you navigate to'
Mozilla and Netscape on OSX
1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
2. Scroll down until you see cookies under 'Privacy & Security'
3. Select 'Enable cookies for the originating web site only'
Opera
1. Click on 'Menu' at the top of your browser window and select 'Settings'
2. Then select 'Preferences', select the 'Advanced' tab
3. Then select 'Accept cookies' option