STATEMENT ON CYBER INCIDENT

We continue to work around the clock to restart our global applications in a controlled and safe manner following the recent cyber incident. We are working with third-party cybersecurity specialists and alongside law enforcement.

We want to thank all our customers, partners, suppliers and colleagues for their patience and support. We are very sorry for the disruption this incident has caused. Our retail partners remain open and we will continue to provide further updates.

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LOAN PROTECTION

Confidence extends beyond the road. Land Rover Loan Protection protects your financial responsibilities in the face of unexpected life circumstances — providing security for you and your loved ones.

ESSENTIAL

Foundational financial security.

For a single upfront cost that's seamlessly included in your monthly payments, you receive comprehensive peace of mind through three fundamental protections:

 

Life Coverage

Should you pass away or receive a terminal illness diagnosis, your outstanding loan or lease balance is paid in full (up to $10,000 ), ensuring your loved ones are never burdened with this financial obligation.

 

Disability Coverage

Following a brief elimination period, your scheduled loan or lease payments are covered up to $500 per month should you become totally disabled and unable to work, allowing you to maintain your Land Rover ownership during your recovery period.

 

Employment Loss Coverage

If you experience involuntary job loss, a predetermined number of monthly payments up to $500 are provided, ensuring you retain your vehicle while you transition back to employment.

 

For more information about Essential protection, call Customer Service at 1-800-346-3493.

ESSENTIAL PLUS

Enhanced financial protection.

Elevated financial security for discerning owners, encompassing the complete Essential coverage foundation while adding sophisticated protections against interest exposure and refinancing complexities.

 

Complete Essential Coverage

All three fundamental protections included: Life Coverage, Total Disability Coverage and Employment Loss Coverage – with a higher payout limit for all three coverages.

 

Flexible Cancellation Refund Options

Should you choose to cancel your coverage, select between Pro-Rata or Simple-Interest refund calculation methodologies. This provides maximum flexibility and ensures the most equitable refund structure for your specific circumstances.

 

For more information about Essential Plus protection, call Customer Service at 1-800-346-3493.

CAREFREE

Ultimate comprehensive protection, delivering complete financial security across every conceivable scenario.

 

Comprehensive Coverage Portfolio

 

Life Protection

Your entire balance (up to $100,000) is paid in full should you pass away or suffer a qualifying accidental dismemberment or paraplegia event.

 

Critical Illness Coverage

A complete lump-sum payoff (up to $100,000) of your outstanding balance is provided upon diagnosis of any covered critical illness.

 

Permanent Disability Protection

Your full loan or lease balance up to $1,500 per month is paid if you become permanently and totally disabled.

 

Involuntary Employment Loss Coverage

Your regular monthly payments up to $1,500 per month are covered for up to six months should you experience involuntary unemployment.

 

For more information about Carefree protection, call Customer Service at 1-800-346-3493.

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Premium Features & Flexibility for all plans

Single Premium Structure

One convenient upfront premium with no additional payments, deductibles or ongoing obligations throughout your coverage period.
 

Risk-Free Trial Period

Complete 30-day cancellation window with full premium refund.
 

Comprehensive Transferability

Coverage transfers seamlessly across refinancing transactions and remains valid for all co-borrowers named on the original financing agreement.

FREQUENTLY ASKED QUESTIONS

LEASE EXCESS WEAR PROTECTION: WHICH WEAR ITEMS ARE COVERED?
  • Eligible charges include dents, scratches, windshield damage, bumper wear or upholstery tears wherein the repair cost is equal to or less than $250. Additionally, wheels, mufflers/tailpipes and any part that can be replaced for less than $250 are covered by this benefit.

VEHICLE LOSS PRIVILEGE PROGRAM: HOW DO I MAKE A CLAIM?
  • Contact your Land Rover Authorized retailer or call 1-800-346-3493.

LOAN PROTECTION: HOW DO I CANCEL OR GET A REFUND?
  • You have a 30-day review period for a full refund if no claim is made. Thereafter, partial refunds are prorated to the term remaining.

CONTACT & NEXT STEPS

Need help?

Call Land Rover Canada Financial Services

1-800-346-3493