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INCONTROL SECURE FAQS

INCONTROL SECURE FAQs -

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  • What is InControl Stolen Vehicle Locator and how does it work?

    InControl Stolen Vehicle Locator is Jaguar Land Rover's Stolen Vehicle Locator Service.

    In the event of your vehicle being stolen, you can contact the InControl tracking centre and with the support of the authorities, they will track your vehicle and support recovery efforts.

  • Will InControl Stolen Vehicle Locator help to reduce my insurance premium?
    By having InControl Stolen Vehicle Locator activated you may qualify for a discount on your insurance premium. Please check with your insurer.

    In the event of your vehicle being moved illegally, you need to contact the Land Rover InControl tracking centre immediately using the pre programmed phone number on the Assistance Screen in your smartphone App and they will liaise with the police to pinpoint the exact location of your vehicle.
  • What happens if I have InControl Stolen Vehicle Locator and my vehicle is stolen?

    You will be required to obtain a police reference number before tracking can commence


    If you believe your vehicle has been stolen, call the Land Rover InControl tracking Centre directly from your InControl Remote Smartphone App or the telephone number which can be found on the InControl owner’s section of www.landrover.ca

  • If I have InControl Secure what will happen if my car is towed away?

    If you know that your vehicle is going to be transported (e.g. towed or transported by train or ferry) and if you have an active InControl Secure subscription make sure you enable the Transport Mode feature. Once enabled, Transport Mode will be active for either 12 hours or a set time of your choosing only and will be automatically disabled when this time has elapsed. If your vehicle is being transported for more than either 12 hours or a set time of your choosing, make sure you reactivate Transport Mode.


    If you do not enable Transport Mode and your vehicle is being transported you will receive a theft notification from the Land Rover InControl tracking centre.

  • Can I report my vehicle stolen when abroad?

    If your vehicle is stolen while you are travelling in one of the countries listed below, you should contact the InControl tracking centre using the pre programmed number on the Assistance Screen of your smartphone App. The process is the same as if you were in your home country.


    InControl Stolen Vehicle Locator is available in the country in which you subscribed for the InControl Services as well as in the following areas: Hawaii, Alaska, and the Continental United States.

Land Rover InControl Touch

INFOTAINMENT

Our Intuitive all-new multimedia system.*

*Do not use Land Rover InControl® features under conditions that will affect your safety or the safety of others. Driving while distracted can result in loss of vehicle control.

Land Rover InControl Touch

CONNECTIVITY

Seamless connectivity between your car, your smartphone, and the rest of the world.*

*Do not use Land Rover InControl® features under conditions that will affect your safety or the safety of others. Driving while distracted can result in loss of vehicle control.

Land Rover InControl Protect

LAND ROVER INCONTROL® REMOTE & PROTECT™

Monitor your vehicle and request help from anywhere.

InControl Support

INCONTROL SUPPORT

Find out more information about the InControl products and contact details.